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ENGLISH AND BUSINESS COMMUNICATION
Asone ofthe most widely spoken languagesin the world, English bridges the gap between nationalities and cross-cultural communication. The ability to communicate effectively in written and spoken English all eviates language barriers, misunderstandings and provides anessential tool for your growing business.
Empower your organization by ensuring your team are confident in the most spoken language in the business world.Our bespoke English and business communication courses provide the critical key skills required for effective intra-organizational and external communications.
INTRODUCTION TO ENGLISH AND BUSINESS COMMUNICATION
This course covers the foundations of developing correct English and business communication skills. Each learner participates in various English activitiesto ascertain their strengths and any barriers they have within the English language.Improving business communication skills ensures relationships with colleagues and clients are strengthened with these valuable tools
Course 1
- Tips and tricks to develop English skills faster
- English grammar and punctuation development
- Personalised English activities(including out-of-session learning)
- Key components of communication
- Introduction to how to communicate effectively–verbally and non-verbally
- Interpersonal skillsand conflict resolution in the workplace
- Communicatingacross cultures
- Introduction to effective email structure and formatting
- Tips for clear and concise writing
ENGLISH AND BUSINESS COMMUNICATION EXTENSION COURSE
Once learners havegained confidence and developed core English and business communication skills, they will expand their knowledge and understanding of these vital techniques. This course arms learners with the professional tools and communication capabilities required to make your business stand outand runefficiently.
Course 2
- Customized English content based on learner’s requirements
- How to use verbal and non-verbal communication skills effectively
- Clear and concise professional writing skills–make business emails and letters stand out
- Importance of correct word use in oral and written communication
- Presentation skills–understand the importance of persuasive language, non-verbal language, active listening, and word choice when conversing one-on-oneand in groups.
- Conflict resolution and dealing effectively with customer complaints
- Template structure for minutes of meetings and other intra-organizational documents.
WRITTEN COMMUNICATION EDITING SERVICE
The impression and credibility of your business lies insuccessful communication with others. Ensure your organization is conveying information correctly and effectively through an editing service that allows each author to learn as they go.
- Proof reading of emails – ensuring brevity, tone and appropriate forma t t ing
- Proof reading of letters – ensuring brevity, tone and appropriate formatting
- Feedback and suggestions given to writer for self - development
- Website content – editing for correct l an guage, tone, grammar, and punctuation
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